Support center

How can we help?

Locker trouble, a stuck PIN, billing questions — reach the Tooly team directly, or browse the most common topics below.

Best for receipts, billing & account questions.

For urgent locker or pickup issues at a location. 08:00–22:00.

Coming soon

Real-time chat support is on the way.

Send us a message

Fill in the form and we'll get back to you by email. Fields marked * are required.

Monday – Friday08:00 – 22:00

Saturday10:00 – 20:00

Sunday10:00 – 18:00

Lockers stay open daily 06:00–00:00 — you can always pick up and return with your PIN.